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Privacy Policy

Inky Hot Mess has access to limited personal data for core business purposes. When you place an order with us, we will receive your name, delivery address and email address. We will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send us a message using the contact page, we will receive your username and email address.

The only circumstances in which we will share your data are in processing your order or complying with the law. We will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which we may share your data are:
• With Big Commerce to comply with our obligations.
• With delivery companies to fulfili your order.
• To comply with legal or tax obligations.
We will only retain your details for as long as necessary in order to process the transaction and we will securely store any data collected during that period. We retain personal data related to orders or customer queries for seven years. After this time we will delete your data from our records.

You have the right to know what personal data we hold about you, and to ask for that data to be changed or deleted.